"The time has come to consider moving that expensive, high-maintenance Windows system to a sleeker, more robust Linux system. The gap analyses have been done, the meetings held, the presentations complete, and now it's go time. Although installing and configuring a Linux server back end can be challenging, we all know that users aren't going to care about that. What they want is uninterrupted functionality so they can continue doing their jobs. Although migrating users from applications such as Microsoft Office to OpenOffice.org is generally an intuitive task, the 800-pound gorilla that's keeping you up at night is e-mail and groupware. How are you going to provide and manage Microsoft Outlook-like functionality to the masses? In a word, Citadel."
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